SERVICE INFORMATION
Terms and conditions
ARTIXTIK is an AI visual creation service operated under the name ARTIXTIK, Colombia. Contact: support@artixtik.com. Version: November 8, 2026.
1. Your account and projects
The service is intended for adults aged 18 and over. Provide accurate information, protect your password and use only content you own or are authorized to use. Each project maintains a separate brand identity. Do not share credentials or attempt to access other accounts.
2. Service and reviewing results
ARTIXTIK lets you develop concepts, generate images and carousels, review a storyboard, regenerate designs and download results. Available features are those enabled in your account. The service does not include automatic social media publishing, guaranteed sales, exclusive results or a guarantee of error-free output. Review text, facts, faces and rights before publishing.
3. Plans, payment and activation
Essential: USD 27 for 30 days and one project. Professional: USD 47 for 30 days and three projects. Agency: USD 97 for 30 days and ten projects. Activation occurs when administration verifies external payment. Before you pay, support confirms the total amount, applicable charges and taxes, and payment method. There is no automatic renewal or charge. Early renewals begin when the current paid cycle ends.
4. Credits and authorizations
Credits are internal usage units, not money, transferable assets or a guaranteed number of images. The plan allowance must be disclosed before payment. Weekly allowances are 150 credits for Essential, 450 for Professional and 1,500 for Agency. This is equivalent to 150 per included project, in a shared balance you can allocate to each brand's needs. An operation reserves the maximum credits you confirm, adds the attributable costs of all its stages and settles a single charge, releasing the difference. We never charge more credits than the authorized reservation. If the provider exceeds that maximum, ARTIXTIK covers the difference and your balance does not become negative. A new generation cannot start without enough credits for the reservation.
Credits are allocated every seven days from the UTC date and time of activation. A 30-day cycle has four full periods and a final two-day period with 2/7 of the weekly allowance, rounded down. Unused credits expire at the end of their period. Projects share the account balance. Early renewal does not accumulate allowances. Plan changes require review and proration of the remaining period; they do not grant another full week.
5. Failures and regenerations
A requested modification or regeneration of a delivered design is a new operation with its own estimate. System failures are not charged as delivered work. If the provider does not confirm the result or cost, we keep the reservation until reconciliation and avoid automatically resubmitting requests. Credit refunds are recorded in the original period's history. They do not replace statutory payment rights.
6. Content and permitted use
You retain any rights you have in your materials. You authorize us to process them solely to provide and protect the service, including sending them to necessary technology providers. Do not upload unlawful content, unauthorized materials or unnecessary sensitive personal data. We do not guarantee exclusive ownership or registrability of AI results. Safety controls must not be bypassed through repeated attempts.
7. Refunds, complaints and changes
See our refund policy. You can send questions, complaints or privacy requests to support@artixtik.com. Keep your email and its sending date for your records. Nothing in these terms limits mandatory consumer rights. Material changes to the service or these terms will be disclosed before they apply to new purchases; they will not retroactively change a confirmed payment.